SimpSocial is committed to compliance with all applicable data privacy and consumer protection laws, including but not limited to:
Clients must obtain and maintain express written consent before initiating any automated outreach through SimpSocial (voice, SMS, email, or AI-driven messaging). Consent records must be stored and made available upon request for audit or complaint review. AI communications through Sarah AI are trained to adhere to TCPA guidelines and must only be used with leads that have opted in.
You agree not to use the platform to:
You are solely responsible for ensuring that the content, timing, and recipients of all outreach comply with applicable laws and your own internal privacy and data use policies.
SimpSocial GoCRM may sync with third-party platforms (including CRMs, DMS systems, Meta Lead Ads, Google Ads, CarGurus, Cars.com, etc.). You authorize SimpSocial to:
You retain responsibility for the legality of the data you import or generate through these integrations.
SimpSocial’s Sarah AI may simulate human conversation via SMS, email, and voice. AI-generated responses are transparently labeled in our records and can be reviewed upon request. Clients are expected to disclose automated communication to end-users in compliance with FTC guidance.
SimpSocial maintains industry-standard encryption and access controls. Data is hosted in secure environments with SOC 2, ISO 27001, or equivalent certifications. SimpSocial does not sell user or lead data.
Payment obligations are outlined in your Master Service Agreement or subscription order. Early termination may result in fees as agreed upon in your onboarding documents.
This Agreement is governed by the laws of the State of New York (Nassau County). All disputes shall be resolved by binding arbitration in Los Angeles County, California, unless otherwise required by law.